Job Overview

Tsunami Sushi – Host Job Description

Position: Host / Hostess

Position Summary

Tsunami Sushi is looking for a friendly, dependable, and personable Host to create a welcoming first impression for every guest who walks through our doors. Hosts play an important role in the guest experience by greeting guests, managing reservations and seating, maintaining an organized dining room flow, and communicating effectively with the rest of the team.

The ideal candidate is outgoing, reliable, organized, and able to remain positive and professional in a fast-paced restaurant environment.

Key Responsibilities

• Greet every guest promptly with a warm, friendly, and genuine welcome.

• Manage the reservation system, waitlist, and guest seating efficiently.

• Maintain accurate communication with servers, managers, and fellow hosts to ensure balanced seating and smooth restaurant flow.

• Answer incoming phone calls professionally and assist guests with reservations, questions, and general inquiries.

• Provide accurate wait-time estimates and keep guests informed of any delays.

• Maintain a clean, organized, and presentable host stand and front entrance.

• Assist with menus, guest accommodations, and other front-of-house responsibilities as needed.

• Monitor the dining room and coordinate table availability and turns.

• Maintain a professional appearance and demonstrate a positive attitude throughout each shift.

• Work collaboratively with the entire team to provide an exceptional guest experience.

Qualifications & Expectations

• Dependability is essential. Arrive on time, be prepared for every shift, and maintain consistent attendance.

• Friendly, outgoing personality with strong customer-service skills.

• Excellent communication and interpersonal skills.

• Ability to multitask and stay organized in a busy environment.

• Comfortable working on your feet for extended periods.

• Ability to remain calm, positive, and professional during high-volume shifts.

• Willingness to take direction, accept feedback, and work as part of a team.

• Previous restaurant or customer-service experience is preferred but not required.

What We're Looking For

We are looking for someone who understands that hospitality starts the moment a guest walks through the door. A great host is welcoming, attentive, dependable, and takes pride in creating a positive first and last impression.

At Tsunami Sushi, every position contributes to the guest experience, and we expect our hosts to take ownership of their responsibilities and represent our restaurant with professionalism and enthusiasm.