Job Overview

Responsibilities 

  • Greeting customers upon arrival at the restaurant
  • Providing excellent customer service during their dining experience
  • Providing suggestions for food or drink choices to diners
  • Taking feedback from diners
  • Cleaning tables and preparing spaces for future diners
  • Carrying drinks and food from the kitchen or bar area to the tables
  • Memorizing the food menu and wine list as well as any nightly specials
  • Setting tables throughout the shift

Skills 

  • Ability to provide excellent customer service to all diners
  • Knowledge of food and wine pairings in fine dining restaurants
  • Ability to use point-of-sale systems
  • Ability to multitask and to cater to multiple groups at one time
  • Ability to dissolve conflict, take criticism, and solve problems
  • Knowledge of basic math equations, particularly addition and subtraction
  • Ability to learn quickly on the job
  • Knowledge of basic administration skills and tasks such as scheduling and filing
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