Barista

Job Overview

MERCURYS MISSION:
To Embrace People,
Foster Relationships
and Spread Love -
One Greeting, One Connection,
One Relationship at a Time
We are a locally owned company founded in Woodinville in 1998. Over the years, we have grown to 11 Eastside locations, including our newest Flagship Roastery and Bakery, Redmond Cafe, Woodinville, and Bothell Drive locations. We have won numerous awards for our commitment to excellence.
We are intensely focused on providing the most memorable Customer Service, Organic Coffee, Specialty Beverage, and Bakery experiences throughout our diverse company platform and world-class Flagship Roastery and Bakery in Bellevue.
We invite you to be a part of a team that prides itself on three core principles:
COFFEE. CULTURE. COMMUNITY.

Position Overview: Baristas are the foundation and the brand of Mercurys. Baristas are friendly, personable and have the ability to engage with customer by providing outstanding service. Ability to work with cross functional teams, participate in team meetings, always eager to learn and have the ability to multitask with efficiency and speed at all times.
Essential Functions:

• Always provide Mercurys’ exceptional customer service, resolve all customer complaints, and ensure the customer leaves satisfied
• Complies with all Mercurys’ policies and procedures with integrity
• Attend all staff and company meetings
• Maintain a calm demeanor during periods of high volume and unusual events
• Ensure requested beverages are made to Mercurys’ standard and delivered in the expected amount of time
• Knowledge of general business operations, drive sales, and reduce costs
• Report any equipment issues as soon as they occur to management
• Maintain location cleanliness and adhere to all food safety and sanitation standards
• Ability to effectively problem solve and escalate issues to management
• Can distinguish between appropriate and inappropriate behavior to inform management
• Willingness to perform any additional tasks as assigned by management
• Execute opening, closing, shift change procedures including cash/deposit handling

Requirements:

• High School Diploma or GED
• At least 18 years of age
• Have or ability to obtain food handler’s permit by time of hire
• Have or ability to obtain MAST permit at certain locations

Core Competencies:

• Multitasking
• Technical Skills
• Enthusiastic and Friendly Personality
• Great Communication Skills
• High-level Attention-to-detail

Mercurys offers a competitive benefits package:

• Employee Rewards Program
• Training and Development
• Employee Recognition
• Health and Wellness Program
• Instant Pay
• Medical
• Vision
• Dental