Job Overview

This job is what Americano is all about: serving customers the freshest, highest quality foods and providing them with a friendly experience in a sparkling clean environment. At Americano, our work environment is fast-paced, fun, and team-oriented.
These are just a few of the things our associates love about working at Americano:

  • Competitive hourly wage with regular opportunity for advancement and raises
  • Flexible scheduling
  • Discounts
  • Lots of fun events
  • And, importantly, the friendships they build with their team at their Store!
    We encourage all our Associates to grow within the company. In fact, all Store Managers and Divisional Managers started as hourly Associates and were promoted with the help of an ongoing training and development program. Our commitment to quality extends to our team and we value the important role each Associate plays as a part of the Americano family.
    Everyone starts as a Level 1 Store Associate, and we provide the training you need to be successful and grow from there. Prior work experience is not required. As a Store Associate, some of your responsibilities could include:
  • Taking great care of our Customers
  • Receiving and entering Customer orders with a smile and processing payments using the register/computer terminal at the counter, table, or over the phone.
  • Organizing and handing out all food and drink orders. This Associate also serves as a final quality control check and only hands out product that meets Americano standards.
  • Preparing our fresh Italian-American offerings, including prepping, cooking, and presenting
  • Working in a team-oriented environment. Our Associates anticipate when others need help and are gladly willing to assist. They also ask for help when needed!
  • Creating a spotless and sparkling environment by cleaning their individual workstation, store, and surrounding area, which includes daily cleaning duties before and after each shift and ongoing cleaning responsibilities during business hours.
    We take great pride in serving the best sammies, pasta, and authentic Italian food in the Bay Area. As you grow with Americano, you’ll learn more skills, including preparing and cooking food and have opportunities to earn raises.
    Qualifications include:
  • Prior work experience in customer service or hospitality is a plus, but not required
  • Genuinely friendly and positive attitude and willingness to work as a team
  • Strong work ethic
  • Strong problem-solving skills
  • Strong communication skills
    AFTERNOON/EVENING AVAILABILITY HUGE PLUS!
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