Job Overview
DESCRIPTION
The Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Greet and connect with each customer
• Welcome questions and seek opportunities to educate on our products • Suggestively sell gift cards, complementary/additional products, and merchandise
• Solicit order, enter sale, and process payment in a timely and friendly fashion • Manage cash drawer, following established cash handling procedures • Serve all customer orders according to recipe and aesthetic guidelines • Deliver products within established speed of service guidelines and identify drink upon delivery
• Operate and maintain cleanliness of all store equipment
• Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
• Maintain cleanliness of coworker and customer areas
• Demonstrate genuine appreciation to each customer
