Job Overview

Responsibilities 

  • Greet and welcome guests with a friendly and genuine demeanor, creating a positive first impression.
  • Manage the waitlist efficiently, accurately estimating wait times, and seating guests in a timely manner.
  • Effectively communicate with guests, informing them of specials, promotions, and any relevant information about our authentic Mexican cuisine and beverages.
  • Maintain a clean and organized lobby area, ensuring it is well-stocked with menus and promotional materials.
  • Coordinate with servers and bussers to ensure smooth table turnover and optimal guest flow.
  • Provide accurate information to guests regarding table availability, wait times, and any necessary accommodations.
  • Manage reservations and seating arrangements, ensuring they are accurate and well-organized.
  • Respond promptly and courteously to guest inquiries, requests, and concerns, striving to exceed their expectations.
  • Collaborate with the kitchen and service staff to ensure effective communication and exceptional service throughout the dining experience.
  • Assist with general restaurant tasks as needed to support the overall team effort.

Skills 

  • Previous experience as a host/hostess or in a customer service role is preferred but not required. We are willing to train the right candidate.
  • Excellent interpersonal and communication skills to engage and connect with guests of diverse backgrounds.
  • Strong organizational and multitasking abilities to manage the waitlist and seating efficiently.
  • Ability to work in a fast-paced environment, remaining calm and composed during busy periods.
  • Positive and friendly attitude, with a genuine desire to provide exceptional customer service.
  • Bilingual proficiency (English and Spanish) is a plus.
  • Must be able to work evenings, weekends, and holidays as required.
    Perks and Benefits:
  • Competitive hourly wages.
  • Flexible scheduling options to accommodate personal commitments.
  • Opportunities for growth and advancement within a vibrant and expanding restaurant group.
  • Employee discounts on food and beverages.
  • A supportive and inclusive work environment that values teamwork and personal development.
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