Job Overview

A cashier is as essential to a Bonchon as any other position. They monitor your FOH and ensure the guests are satisfied and receiving the correct orders. They provide a positive customer experience with fair, friendly, and courteous service. The cashier’s responsibilities include, but are not limited to the following:

Responsibilities

  • Ring in orders at the POS
  • Count money in drawer at beginning and end of shift
  • Ensure order accuracy when ringing in orders by repeating order back to guest
  • Uphold hospitality and guest standards
  • Complete to-go and delivery orders by bagging them up before they are given to the guest
  • Ensure the cleanliness of the dining room, drink station, and condiment station (in fast casual)
  • Responsible for FOH set up and maintaining a stocked FOH.
  • Ensure the cleanliness of the restrooms
  • Confirm delivery and online orders through their respective tablet
  • Restock the beverage cooler
  • Answer phone
  • Supports and promotes company initiatives (sales goals, guest service goals, food safety goals)
  • Can describe food offerings/allergens/nutrition
  • Engages in upselling and suggestive selling of our products
  • Empty trash when required.
  • Mop and sweep as required.
  • Alerts Manager to any guest issues for immediate resolution
  • Follows safety and sanitation requirements

Skills & Requirements:

  • Ability to remain in an upright stationary position for eight plus hours a day
  • Ability to change stationary positions frequently throughout the shift
  • Ability to move around the restaurant throughout the day
  • Ability to count money
  • Have an infectious personality that can provide the best level of service to guests!
  • Organized and detail oriented.
  • Proficient in use of POS - Point of Sale systems.
  • Must be able to read, write and speak English.
  • Must be proficient in basic math skills (addition, subtraction, multiplication, division)
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