Job Overview

Responsibilities

  • Guest Interaction: Welcoming and seating diners, presenting menus, and answering questions about food preparation and allergens.
  • Order Management: Recording food and beverage choices accurately and transmitting them to the kitchen or bar via Toast (POS) systems.
  • Service Excellence: Delivering dishes and drinks promptly, performing "check-backs" to ensure satisfaction, and upselling specials or pairings to enhance the meal.
  • Financial Transactions: Preparing itemized checks, processing cash and credit card payments accurately, and handling tips.
  • Station Maintenance: Bussing tables, running food to your tables, and completing "side work" like restocking service stations and cleaning.
    Key Skills & Qualifications
  • Soft Skills: High-level communication, multitasking, patience with guests, and a team-oriented mindset.
  • Physical Requirements: Stamina to stand and walk for 6-8+ hours and the ability to lift and carry drink trays and dishes
  • Technical Knowledge: Familiarity with Toast POS software, basic math for bill splitting, and knowledge of food safety or alcohol service regulations - Must have TIPS certification and Allergen certification
  • Education & Experience: required at least 1 year of experience.
    Typical Work Conditions
  • Flexible Schedules: Expect shifts including evenings, weekends, and holidays.
  • Environment: Fast-paced, casual dining setting
  • Compensation: base hourly wage plus gratuity
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