Job Overview

Company Overview
Welcome to HARVEST Clean Eats – your new go-to destination for specialty coffee, fresh and nutritious meals, and feel-good atmosphere.
Whether you’re grabbing a coffee on your morning commute, meeting friends for a mid-day pick-me-up, or refueling post-workout, HARVEST is here for you. We take pride in serving high-quality salads, bowls, smoothies, specialty coffee and more that fuels busy lives. Always fresh, made from scratch daily and served with love.
At HARVEST, we believe in living a balance lifestyle and working hard every day. If you’re enthusiastic, driven, and ready to bring your best to a dynamic, growing team, we’d love to meet you! Join us in shaping the future of fast food in Canada.
Summary
The Operations Manager is responsible for overseeing the operations of their location, ensuring that it meets brand standards for performance, guest service, and operational excellence and efficiency.
This role involves managing line/prep cooks, servers & baristas, and team leads. It involves driving sales growth and fostering community relationships. The goal is to maintain consistent food quality and brand experience across all locations. Inspiring your team and providing support is of utmost importance in this position.
Overview of Key Duties & Responsibilities:

  • Lead by example, inspire, mentor, and coach team to drive performance, engagement, and career development.
  • Be present on the floor.
  • Excel in all positional stations – be a best in class superstar!
  • Foster a culture of collaboration, accountability, and excellence.
  • Recruit, train, develop, and perform performance reviews.
  • Schedule, plan, and organize team meetings and training sessions.
  • Adhere to and develop food safety standards.
  • Monitor financial reports, and food and labor costs.
  • Create schedules according to labor targets.
  • Order products and ingredients based on the requirements and according to food cost targets.
  • Achieve company goals and objectives by working closely with your team.
  • Champion exceptional guest experiences by ensuring food quality, superior service, and welcoming environments: product, people, and place. Maintain nothing but the highest standards.
  • Communicate guest feedback to kitchen team and creative corrective action plans to improve.
  • Carry out catering orders in a timely, accurate, and efficient manner.
  • Actively represent HARVEST Clean Eats at local events and initiatives, fostering relationships with community members to promote the brand.
  • Drive a clear vision and clearly communicate to the team.
  • Adhere to maintenance schedules and guidelines of all restaurant equipment and small wares.

Qualifications Required:

  • 4+ years of hospitality leadership experience
  • Food Safety Certification what is this certification? Is there a specific one you require?
  • Education in Hospitality Management is considered a strong asset
  • Strong leadership skills with the ability to coach and inspire team
  • Excellent communication, organization, and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced and growing environment
  • Willingness to learn and embrace change
Apply Now