Host

Job Overview

Welcome to Junction 35, Tennessee's First Distillery & Restaurant Combined! Here, you can indulge in some of the finest smoked meats and dishes in town while enjoying our award-winning spirits crafted by our resident master distiller, Jake McGinnis. With a rich history rooted in the Great Smoky Mountains, we pay homage to the traditions of those who worked hard as loggers by day and bootleggers by night. Junction 35 is the gathering place for our community, celebrating good food, great spirits, and providing a memorable experience for every visitor.

Job Description:
Junction 35 Kitchen & Bar is seeking a friendly and organized Host to join our front-of-house team. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience. Your role will be crucial in ensuring that our guests feel welcomed, seated promptly, and enjoy their time at Junction 35.

Key Responsibilities:

• Welcome and greet all guests with a friendly smile and positive demeanor.
• Manage reservations and seating arrangements, maximizing dining room efficiency.
• Maintain an accurate waitlist and inform guests of wait times to ensure customer satisfaction.
• Escort guests to their tables and present menus while engaging with them to enhance their experience.
• Answer phone calls and address customer inquiries with professionalism and care.
• Maintain cleanliness and organization of the host stand, entrance area, and dining room.
• Assist in managing the flow of the restaurant during busy service times.
• Uphold all health and safety standards, ensuring guest comfort throughout their visit.

Qualifications:

• Previous experience as a host or in a customer service role preferred but not required.
• Strong communication and interpersonal skills with a focus on guest satisfaction.
• Ability to calm and composed in a fast-paced environment while maintaining positive attitude.
• Excellent organizational skills and attention to detail.
• A friendly, welcoming attitude and a genuine desire to provide excellent service.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Competitive pay.
• Opportunities for advancement within the company.
• Employee discounts on meals and exclusive Junction 35 spirits.
• A supportive and engaging work environment that encourages teamwork and growth.

Join us at Junction 35, where every meal creates memories and every sip tells a story!

*Junction 35 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.