Job Overview

Responsibilities 

  • Greet and welcome guests warmly upon arrival
  • Manage reservations and walk-ins using platforms like Resy and OpenTable
  • Maintain accurate waitlists and provide clear wait time expectations
  • Coordinate seating flow to support efficient service and table turns
  • Communicate effectively with front-of-house staff
  • Handle guest concerns professionally
  • Maintain cleanliness and organization of the host stand and entrance area
  • Assist with opening and closing duties as assigned

Skills 

  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Excellent guest service and hospitality mindset
  • Familiarity with reservation systems (Resy, OpenTable, etc.)
  • Problem-solving and conflict resolution skills
  • Attention to detail and strong situational awareness
  • Team-oriented with the ability to support front-of-house operations
  • Professional demeanor and positive attitude

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