Job Overview

Job Title: Kavatender
Reports To: Store Manager/Team Lead
FLSA Status:  Non-Exempt
Hourly Wage: $9.00/hr + gratuities
What is Elevate?
Elevate is a next-level social lounge, inspired by what makes the kava bar community so unique. We value creating a welcoming environment where individuals from all walks of life can come together to connect, socialize, and enjoy our hand-crafted botanical beverages.
Summary: Responsible for serving a wide range of quality beverages in a timely manner, tending to customers' needs and expectations, and maintaining a clean work environment.
Hours of Operation: Sun-Wed 8am-12am / Thurs-Sat 8am-1am
Essential Duties and Responsibilities include the following: (Other duties may be assigned)

  • Responsible for making non-alcohol beverages for customers with quality and consistency, and able to maintain this standard during high-volume hours.
  • Expected to stay guest-focused and nurture an excellent guest experience.
  • Assess customers’ needs and preferences and make informed recommendations.
  • Check customers’ identification and confirm it meets the legal drinking age (18).
  • Restock and replenish bar inventory, paper/plastic ware, and bathrooms routinely.
  • Comply with all food and beverage regulations
  • Able to work independently, without constant supervision in an organized, clean, and efficient manner
  • Positive attitude, outgoing and excellent communication skills
  • Willing to learn about our unique products and provide quality education for guests

Qualifications
To perform this job successfully an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience
Preferred kava and botanical beverage experience. Excellent communication skills are essential. Must be a team player, customer service oriented, outgoing, friendly, extroverted, motivated and passionate about hospitality and botanical beverages. Proven working experience as a bartender/barista/kavatender or similar is preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical activities required on a daily basis will consist of standing and walking for long periods of time. Must be able to lift 30-40 pounds. Must be able to work long hours during the season.
Work Environment
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment will entail all beverage outlets. While performing the duties of this job the associate will occasionally work in outside weather conditions (special events). The noise level in the work environment is usually moderate.
Disclosure Statement
No one job description, for any one position, can possibly encompass all responsibilities, which may be requested. The above job description defined is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for Elevate Social Lounge(s).

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