Job Overview

Have you got what it takes to make the cut?
In our mission to create the Ultimate Fan Experience, the role of Host is critical in making a great first impression. The Host is the first person our guests see when visiting our restaurants and, as we all know, you never get a second chance to make a first impression! The Host is also the last person our guests see when leaving the restaurant, so it’s up to the Host to leave a lasting impression as well.
Here’s what makes a great Host at Shoeless Joe’s.
REQUIRED COMPETENCIES:
 Service-oriented
 Adaptable
 Responsive
REQUIRED EXPERIENCE:
 Experience in the service industry an asset
 Similar fast-paced environment and atmosphere
POSITION REQUIREMENTS:
 Make a great first impression! Greet and welcome our guests to Shoeless Joe’s
 Communicate and market current/upcoming events and promotions with enthusiasm
 Deliver uncompromising high standards of service to meet/exceed expectations of all parties
 Project positive body language; consistently upbeat, courteous and outgoing with guests
 Ability to manage wait list effectively
 Maintain good personal hygiene practices at all times; general cleanliness and sanitation
 Team player; demonstrate sense of urgency and ability to maintain composure under pressure
 Demonstrate sports knowledge and promote current community/sporting events
 Company and Legislative compliance
 All other duties as outlined in detailed Position Profile

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