Job Overview

Responsibilities 

  • Greeting and seating customers
  • Taking food and beverage orders and accurately entering them into the ordering system
  • Making menu item recommendations
  • Communicating any food allergy or special nutrition needs to kitchen staff
  • Ensuring all orders are filled quickly and accurately and that food is high quality
  • Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
  • Promptly addressing any customer service issues and referring  to management if and when necessary
  • Performing some cleaning duties, such as at the service station, around the kitchen, and in the dining area

Skills 

  • Excellent customer service, including patience and a friendly demeanor
  • Exceptional organization and time management
  • Practical written and verbal communication skills
  • Great active listening skills
  • Ability and willingness to collaborate
  • Knowledge of food service regulations and proper food handling procedures
  • Capability to learn quickly and memorize menu details
  • Comfortable working in a fast-paced environment
  • Willing to work flexible work schedules that include nights and weekends
  • Physically able to be on their feet for extended periods and lift up to 25 pounds unassisted
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