Server

Job Overview

Responsibilities:

1. Customer Service: Providing excellent customer service is paramount. This includes greeting guests, taking orders, answering questions about the menu, and ensuring a pleasant dining experience.
2. Knowledge of Menu: Servers need to know the menu inside out, including ingredients, preparation methods, and potential allergens to inform and advise customers.
3. Order Accuracy: Ensuring that orders are taken accurately and communicated effectively to the kitchen staff. This also involves checking orders before serving to ensure they meet the requested specifications.
4. Efficiency and Time Management: Managing multiple tables, orders, and customer needs efficiently while maintaining a calm demeanor.
5. Handling Payments: Processing bills, handling cash or card transactions, and ensuring that the prices charged are correct.
6. Cleanliness and Organization: Keeping the dining area clean and well-organized, which may include setting tables, clearing dishes, and ensuring the eating area is presentable.

Skills:

1. Communication: Clear and effective communication is crucial, both with customers and kitchen/staff members.
2. Multitasking: Ability to handle multiple tasks at once, from managing several tables to remembering specific customer requests.
3. Memory: Good memory for orders, faces, and even the regular customers' preferences.
4. Patience and Composure: Handling stressful situations calmly, especially during rush hours or when dealing with difficult customers.
5. Physical Stamina: Servers are often on their feet for long periods, so physical endurance is necessary.
6. Attention to Detail: Noticing and remembering specific customer needs, allergies, or special requests.