Job Overview

Duck Donuts is a beloved gourmet donut shop known for its delicious, made-to-order donuts and friendly atmosphere. Our mission is to provide a warm and welcoming environment where every customer can enjoy a unique donut experience. We are seeking a passionate and dedicated Assistant Store Manager to join our team and help us bring smiles to our customers' faces.
Shift:

  • Morning shift 4am-10am

Position Overview:
As a Shift Lead or Team Member, you will play a crucial role in supporting the daily operations of our store. You will work closely with the Owner to ensure smooth operations, exceptional customer service, and a positive work environment. This position offers an exciting opportunity for growth and development within a dynamic and fun company.

Key Responsibilities:

  • Assist, Supervise and train team members to maintain high performance standards and foster a positive team environment.
  • Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for both employees and customers.
  • Manage inventory levels, including ordering supplies, tracking sales, and conducting regular inventory audits.
  • Provide exceptional customer service by addressing customer inquiries and resolving issues promptly and effectively.
  • Assist in developing and implementing promotions and marketing strategies to increase store sales and customer engagement.
  • Support the Store Manager in scheduling staff and managing payroll.
  • Monitor financial performance and assist with budgeting and expense management.
  • Foster a culture of teamwork and collaboration among staff.
    Qualifications:
  • High school diploma or equivalent; Bachelor’s degree in business management, hospitality, or a related field is a plus.
  • Previous experience in a retail or food service environment, with at least 1-2 years in a supervisory role preferred.
  • Strong interpersonal and communication skills, with a passion for customer service.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Familiarity with inventory management systems and point-of-sale (POS) systems.
  • Basic knowledge of financial reporting, budgeting, and sales analysis.
  • Flexible availability, including weekends and holidays.
  • Must be able to lift up to [insert weight] and stand for extended periods.
    What We Offer:
  • Competitive salary and performance-based bonuses.
  • Opportunities for career advancement and personal development.
  • Employee discounts on products.
  • A fun, energetic, and supportive work environment.

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid training

Application Question(s):

  • Salary Expectations?
  • Which position are you applying to?

License/Certification:

  • Food Handler Certification (Required)
  • Food Manager Certification (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Ability to Commute:

  • Spring, TX 77386 (Required)

Ability to Relocate:

  • Spring, TX 77386: Relocate before starting work (Required)

Work Location: In person

Apply Now