Hostess

Job Overview

Responsibilities 

• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure even workload for wait staff
• Answering phones and scheduling reservations with large parties

Skills 

• Verbal Communication.
• Customer Service.
• Resolving Conflict.
• Teamwork.
• Energy Level.
• Thoroughness.
• Professionalism.
• Billingual