Job Overview

Overview
Established in 1859, The Rose is a popular multi-purpose event venue located in downtown Golden, Colorado. Following a complete facility overhaul in 2018, The Rose is well-positioned to be a destination event venue in the Denver market. We offer completely customized events for our clients with the highest level of service standards.
Job Summary
Part-time position, hours vary week to week based on events, seasonal.
Event Bartenders will work events with bar service ranging from non-alcoholic to beer and wine, to craft cocktails, and full liquor premium bars.
You may work social events, corporate events or weddings. Event Bartenders will be expected to work as part of a team, with a positive attitude, and understand that this role is vital to the importance of a successful event. Event Bartenders will provide professional service and create flavorful cocktails that pair with our delicious food. This position reports to the Event Captain directly onsite and the Director of Special Events when required.

Compensation includes hourly wage and tips (when applicable).
Responsibilities

  • Setup and breakdown of bars for events, including possibly setting up equipment, supplies, beverages, decor, etc. (to include flipping of event space)
  • Setup and breakdown will include completely stocking the bar for service in a timely manner, icing down beverages to the proper temperature, checking inventory, cleaning, etc.
  • Be courteous, friendly and hospitable toward event guests and co-workers
  • Attend pre-event meetings
  • Open and pour bottled wine/champagne for guests
  • Carry plates of food and/or drink on trays
  • Bus and set tables, as needed to assist event service staff
  • Maintain an accurate cash drawer throughout your shift (if required) and be able to account for any and all discrepancies in the final drawer tally
  • Check customer identification and confirm ID meets the legal drinking age in accordance with TIPS training guidelines
  • Setup and breakdown of bars and unique stations, as needed
  • Communicate guest, client, and staff feedback to Event Captain in a concise and timely manner
  • Anticipate guest and host needs, respond promptly, and acknowledge all guests in a friendly manner
  • Ensure compliance of safety standards and company policies and procedures
  • Maintain and exemplify high-level service standards and requirements for events
  • Complete all setup work and breakdown work, as supervised by the Event Captain prior to departure
  • Communicate event changes and modification efficiently to Event Captain as they arise throughout events
  • Identify situations that compromise the company’s reputation and brand image
  • Maintain clean appearance, groomed and clean and pressed uniform
  • Understand guest safety with regard to alcohol and responsibly pour for guests using personal experience and opinion, understanding we want all guests to make it home safe at the conclusion of an event
  • Understand how to manage guests that have over imbibed and maintain professional composure
  • Complete all required beverage inventory sheets at the start and completion of events
  • Properly and correctly repack beverages for transport back to the beer cooler/liquor room if needed
  • Perform final site inspection with Event Captain and Event Bartender to make sure that closing duties have been completed and that site is left clean
  • Monitor and handle all guest complaints through acknowledgment and pacification
  • Elevate any serious problem or guest complaint to Event Captain right away to mitigate consequences
  • Follow all relevant Buffalo Rose policies and procedures outlined in the Employee Handbook Perform other duties as
    assigned

Tools & Technology

  • Point-of-Sale systems such as Toast
  • Mobile phone applications such as 7Shifts, etc.
  • Email

Requirements

  • 21 years of age or older
  • High school graduate or equivalent
  • Minimum 2 years experience in bartending, restaurant service, etc., experience in banquets a plus
  • Nights and weekends required
  • TIPS certification
  • Basic computer skills Fluent in English

Essential Qualifications

  • Strong customer service skills - an individual that understands what it means to go above and beyond to make a guest happy.
  • Attention to detail - it’s often the minor details that go overlooked. Those are the details that can take an event from good to extraordinary. We are looking for someone who understands the importance of those details and takes a proactive approach to ensure those details are attended to.
  • Speaking skills - as the main contact with the guests, you must be able to speak with the guests/hosts with confidence about the food and beverage products you are presenting. You must be a PEOPLE PERSON! Stamina - As an Event Bartender, shifts will often be long and tiring. You should be able to work long hours on your feet, lift heavy objects (up to 50 lbs), and be ready to do it all again the next day.

Physical Demands
This position requires an individual that will regularly lift/push/pull up to 50 lbs. You must also have the ability to reach with hands and arms in any direction and kneel and stoop repeatedly. You must have the ability to work on your feet for long periods of time being very active (6-8 hours).

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