Job Overview

At Handel's Homemade Ice Cream in DFW, we believe in team building and having fun while serving the best ice cream on the planet!
Our Ice Cream Scoopers help to keep the day-to-day operation running efficiently and effectively to serve our guests. They work well with their peers and other staff to the assist guests the Handel’s way, upholding Handel’s standards. Store associates are responsible for maintaining a clean workspace, completing daily tasks, working as a team or alone to complete any ice cream order, as well as stocking and rotating product. They take direction from their shift leads. They are required to describe any ice cream flavors available when asked by a guest. They also take and ring in orders, process payments, and ensure overall guest satisfaction. This core role demands self-accountability, motivation and the ability to work under pressure, take initiative as well as a maintaining a positive attitude during each and every shift. If you have a heart to serve others, this is the perfect position for you!
Essential Functions:

  • Operate with a sense of urgency to complete daily tasks
  • Able to take direction
  • Have positive and up-beat attitude, “yes” mentality
  • Serve guests the Handel’s way
  • Able to hold self accountable
  • Able to work with peers
  • Understanding of food handling and food safety
  • Serve multiple guests with an upbeat, positive attitude.
  • Complete knowledge of the menu and descriptions of each ice cream flavor.
  • Ability to sell/upsell menu items or learn how to
  • Able to use/learn P.O.S system.
  • Able to accept different types of payments and make change.
  • All guests must be treated in a manner to ensure their complete satisfaction, working in a yes culture. Always strive to exceed our guest’s expectations.
  • Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
  • Other duties as directed
  • Report directly to Shift Leader and Store Manager
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