Job Overview

Tay’s Cheesesteaks is known for serving authentic cheesesteaks with a focus on quality, consistency, and great customer service. We are looking for an experienced, hands-on Restaurant Manager who can lead a team, maintain high operational standards, and help drive continued growth.

Position Summary

The Restaurant Manager is responsible for the day-to-day operations of the restaurant, including team leadership, customer service, food quality, staffing, inventory management, and financial performance. This is a working management position that requires leadership on the floor and a commitment to creating a positive team culture.

Responsibilities

  • Lead, coach, and develop team members and shift leaders
  • Ensure excellent customer service and guest satisfaction
  • Maintain food quality, safety, and cleanliness standards
  • Manage scheduling and labor costs
  • Oversee inventory, ordering, and waste control
  • Handle customer concerns and resolve issues professionally
  • Train new employees and ensure adherence to company procedures
  • Monitor restaurant performance and implement improvements
  • Ensure compliance with all company policies and health regulations
  • Assist with hiring, onboarding, and employee development

Qualifications

  • Minimum 2 years of restaurant management experience
  • Strong leadership and team-building skills
  • Experience managing labor, food costs, and inventory
  • Ability to thrive in a fast-paced environment
  • Excellent communication and problem-solving abilities
  • Flexible schedule, including evenings, weekends, and holidays as needed
  • Experience with POS systems and restaurant operations preferred

What We Offer

  • Competitive compensation
  • Growth opportunities within a growing company
  • Supportive ownership and leadership team
  • Employee meal discounts
  • Opportunity to make a direct impact on restaurant success

Ideal Candidate

We are looking for someone who leads by example, holds themselves and others accountable, takes pride in delivering a great guest experience, and understands that strong culture and consistency are key to a successful restaurant.

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