Part- Time Hostess
Serafina Broadway
210 W 55th St, New York, NY 10019, USA
Host
Full-time
$18.00 - $20.00 /hr
Posted Nov 12, 2023
Job Overview
Responsibilities
-
Greeting and Seating Guests: Welcome guests as they arrive.
Manage reservations and maintain a waiting list during peak hours.
Escort guests to their tables and provide menus. - **Communication:**Answer phone calls and provide information about the establishment.
Relay messages or special requests to the serving staff or management. - **Maintaining the Waiting Area:**Keep the waiting area clean and organized.
Ensure guests are comfortable while waiting. - **Coordinating with Serving Staff:**Communicate with servers to ensure a smooth flow of service.
Relay information about special requests or preferences from guests. - **Managing Reservations:**Take reservations over the phone or in person.
Update and maintain the reservation system. - **Providing Information:**Answer questions about the menu, daily specials, or any other inquiries guests may have.
- **Maintaining a Positive Atmosphere:**Ensure a friendly and welcoming atmosphere for guests.
Monitor and manage guest traffic to avoid congestion. - **Time Management:**Keep track of wait times and provide accurate estimates to waiting guests.
- **Dress Code and Appearance:**Adhere to any dress code policies and maintain a neat and professional appearance.
- **Team Communication:**Collaborate with other staff members to ensure a cohesive and efficient operation.
The role of a hostess is crucial in creating a positive first impression for guests and contributing to the overall success of the establishment. Adaptability, excellent communication skills, and a friendly demeanor are important qualities for a successful hostess.