Job Overview

Top This Chocolate in Ventura Harbor is looking for a weekend assistant manager. Top This Chocolate is the world's only customizable-on-the-spot chocolate store. The concept is unique and there is potential for career growth as the company expands. Spend your days surrounded by flowing chocolate with breathtaking harbor and mountain views.
The minimum hours for this position are Friday for four hours (day or night), Saturday and Sunday (either from 10 am to 5 pm or close shift from 1:30 pm to 9:30 pm. More days/hours are available if desired. Because the operations are different from other quick service restaurants, all team members begin as Chocologists. However, this position is for a motivated leader who, after a training period, will be promoted to overseeing the entire store on weekends.
Duties:

  • Use strategies to maximize sales during high and low foot traffic times
  • Manage and oversee Chocologists and direct the efficient use of their time so the operation flows smoothly and is constantly prepared for rushes.
  • Prepare and package custom chocolate creations according to customer specifications
  • Deliver superior guest services ensuring guest satisfaction
  • Control costs and minimize waste
  • Supervise cleaning of all areas checking that all hygiene standards are met
  • Implement innovative strategies to improve productivity and sales, including running promotions to generate excitement from customers

Skills and Background:

  • 1 year of experience as a food service shift lead or similar role
  • Familiarity with point of sale software
  • Strong leadership, motivational and people skills
  • Good financial skills
  • Critical thinker and problem solver
  • Coursework in business desired

Top This Chocolate is a retail store at Ventura Harbor Village where consumers can see premium milk, white, dark or sugar free liquid chocolate poured out, topped with their choice of 50+ toppings and flash dried in eight minutes or less. Customers can choose whether they want their custom creation made into a bar, squares or hearts. A name can be spelled out on a bar in chocolate letters.

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