Full-Time Shift Supervisor
Thindi Cafe
400 College St, Toronto, ON M5T 1S8, Canada
Supervisor
Full-time
$17.50 - $18.95 /hr
Posted Feb 1, 2024
Job Overview
Thindi Inc. is seeking a detail-oriented, dedicated, and experienced Full-Time Shift Supervisor to join the team and play a crucial role in managing and overseeing daily operations. The ideal candidate will be passionate about delivering exceptional customer service, managing a team effectively, and ensuring the smooth and efficient functioning of our café.
Responsibilities include but not limited to:
- Welcome customers, and maintain the overall ambiance of the seating area.
- Take customer orders, handle transactions, provide recommendations, and ensure customers have a great experience.
- Ensure consistent execution of daily, and weekly checklists, and adherence to all cafe policies and procedures laid in the Thindi Code of Conduct at all times.
- Facilitate onboarding of new employees, including training and mentoring.
- Assess staff performance and report it to the Manager and HR.
- Enforce the quality of all preparations.
- Support kitchen staff as needed.
- Follow food safety, fire hazards, and health and safety protocols.
Qualifications and Skills:
- Proven experience of at least 3 years in a supervisory or management role within the food industry.
- Strong leadership and organizational skills.
- Excellent interpersonal and communication abilities, both written and oral.
- Positive and team-oriented attitude.
- Must be able to work with minimal supervision and have strong initiative.
- Must be able to perform efficiently during high-volume peak periods.
- Must be able to work flexible hours during mornings and evenings, including weekends and holidays.
- Must be eligible to work in Canada.
Requirements:
- Eligible to work 30-35 hours/week.
- Must have a Food Handlers Certificate.
Salary: $17.50 to $18.95 per hour.
Additional Benefits:
- Tips pooling
- Free meals.
- Employee discounts up to 20%.
- Quarterly performance review.
- Opportunities to grow more into senior roles.
If you are passionate about delivering outstanding service, have a keen eye for detail, and possess strong leadership skills, we invite you to apply for the position of Full-Time Shift Supervisor.