Job Overview

Thindi Inc. is seeking a detail-oriented, dedicated, and experienced Full-Time Shift Supervisor to join the team and play a crucial role in managing and overseeing daily operations. The ideal candidate will be passionate about delivering exceptional customer service, managing a team effectively, and ensuring the smooth and efficient functioning of our café.

Responsibilities include but not limited to:

  • Welcome customers, and maintain the overall ambiance of the seating area.
  • Take customer orders, handle transactions, provide recommendations, and ensure customers have a great experience.
  • Ensure consistent execution of daily, and weekly checklists, and adherence to all cafe policies and procedures laid in the Thindi Code of Conduct at all times.
  • Facilitate onboarding of new employees, including training and mentoring.
  • Assess staff performance and report it to the Manager and HR.
  • Enforce the quality of all preparations.
  • Support kitchen staff as needed.
  • Follow food safety, fire hazards, and health and safety protocols.

Qualifications and Skills:

  • Proven experience of at least 3 years in a supervisory or management role within the food industry.
  • Strong leadership and organizational skills.
  • Excellent interpersonal and communication abilities, both written and oral.
  • Positive and team-oriented attitude.
  • Must be able to work with minimal supervision and have strong initiative.
  • Must be able to perform efficiently during high-volume peak periods.
  • Must be able to work flexible hours during mornings and evenings, including weekends and holidays.
  • Must be eligible to work in Canada.


  • Eligible to work 30-35 hours/week.
  • Must have a Food Handlers Certificate.

Salary: $17.50 to $18.95 per hour.

Additional Benefits:

  • Tips pooling
  • Free meals.
  • Employee discounts up to 20%.
  • Quarterly performance review.
  • Opportunities to grow more into senior roles.

If you are passionate about delivering outstanding service, have a keen eye for detail, and possess strong leadership skills, we invite you to apply for the position of Full-Time Shift Supervisor.

Apply Now