Job Overview


  • Welcome customers as they enter the establishment and guide them, if necessary, such as where to stand to place an order
  • Be able to answer any questions customers may have about ingredients, portion sizes, and how the food is prepared
  • Take customer orders, guiding them with selections and making recommendations if requested
  • Operate cash registers to process cash and credit card payments for orders
  • Promote restaurant products by offering to upgrade items or showcasing daily specials available
  • Prepare and package food quickly and consistently according to company standards for presentation, cooking times, and assembly
  • Strictly adhere to current sanitation and food safety regulations at all times
  • Maintain a clean and orderly workstation that is clear of debris and discarded food, gloves, or other items
  • Restocking inventory*


  • No experience is required, but previous food handling or customer service experience appreciated
  • Excellent ability to follow established procedures to deliver consistent, high-quality products or services to the customer
  • Knowledge of menu items, including ingredients, portion sizes, and the presence of common allergens
  • Proactive attention to detail that motivates double-checking orders and making records of information when necessary
  • Strong customer service skills, especially with regard to the resolution of complaints
  • Willingness to adapt to different roles and job duties as the need arises
  • Ability to work smoothly with a team, and synchronizes processes with others to fulfill orders as quickly as possible
  • Must be efficient and energetic, multitasking to complete multiple orders or switching between different types of activities
  • Physical dexterity
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