Host

Job Overview

Responsibilities

· Promote, work, and act in a manner consistent with the mission of Boru Ramen
· Warmly and graciously greet all guests and seat them at tables or in waiting areas.
· Provide guests with menus and inform them of their server’s name upon seating.
· Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited.
· Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
· Answer telephone calls and respond to inquiries or transfer calls.
· Receive and record guests' dining reservations.
· Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed.
· Inspect Host areas to ensure cleanliness and proper setup.
· Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
· Relay messages to servers and bussers as needed.
· Thank guests as they leave and invite them to return.
· Attend all scheduled employee meetings and offers suggestions for improvement.
· Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
· Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
· Take and prepare to-go orders.
· Operate cash registers to accept payments for food and beverages.

Skills

• Communication Skills
• Operating a telephone system
• Operating a Point-of-sales system

Benefits

• Discount at Boru Ramen and other affiliated stores
• Flexible schedules