Job Overview

Event Sever

At Wildwood Resort and Marina the Event Server assists the Group & Event Managers with the resort's on-site events. The resort hosts about 10 weddings each year for 50-100 guests, as well as hosting reunions and other specialty events. The resort also has a thriving corporate retreat business, focused on events of 10-50 people.
The right person for this role has event experience and enjoys assisting in creating customized experiences and events. For the right creative, energized, and nature loving person this is a dream job.
This role is ideal for a talented individual who enjoys direct outreach, guest contact and varied responsibilities, and who possesses strong communication and organizational skills. The position is right for someone who's excited to promote a unique destination resort like ours to a targeted set of users who value the warm, down-home, yet professional experience of the resort, as well as its combination of timeless feel with modern comforts and its special mix of recreation, relaxation, and indulgence.

Qualifications

The ideal individual is excited to help support a great staff environment in a professional way and embraces working in a remote environment in a relationship-oriented business.

Ideal qualifications include:

  • Some event serving or bartending experience
  • Excellent written, verbal and computer skills
  • Wedding or similar high-end event experience
  • Hospitality or related experience
  • Independent thinker with great initiative, but comfortable working within a defined framework
  • Servsafe and ABC certification, can be obtained after employment

Key Personality Traits

  • Guest service oriented and staff-focused
  • Self-motivated (takes initiative) with high standards
  • Mature, personable leader with a relaxed nature
  • Execution oriented; enjoys hands-on implementation
  • Dynamic, fun, and likes the outdoors
  • Flexible with a “whatever it takes” attitude

Responsibilities

DAY OF EVENT COORDINATION
For weddings and other groups:

  • Working with department managers to ensure good pre-communication leading up to events
  • Being present to work with groups real-time to ensure their needs are met and to support any in-the-moment issues that arise
  • Ensuring accurate billing via POS system.

OTHER RESPONSIBILITIES

  • Deliver and serve food and beverages at scheduled functions under the supervision of the Event Lead, Wedding & Event Manager, and or Group Sales Director
  • Set up tables, decorations, and buffet stations with food, beverages, and service items as per standards.
  • Serve food and beverages to guests with professionalism and friendliness.
  • Maintain a clean and organized event area during and after the function, ensuring everything is left neat and tidy.
  • Return leftover food, beverages, and equipment to the designated area promptly after the event.
  • Stock, clean, and maintain the event facility and equipment.
  • Washing event dishes and other assigned side work
  • Ensure guests receive excellent and courteous service throughout the event.
  • Maintain an in-depth knowledge of the menu and products available.
  • Follow all safety and sanitation policies and procedures consistently.
  • Perform other duties as assigned to support the event team.
  • Set-up, tend, and breakdown banquet bars, as assigned, according to standard policies and procedures.
  • Complete tasks in a timely manner to ensure efficient service
  • Communicate professionally with all departments, including management, and be a role model of professionalism
  • When finding unsafe conditions and maintenance concerns, address them immediately

Work environment and Physical demands

  • The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
  • Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
  • Ability to stand and move continuously
  • Lifting up to 50 pounds maximum
  • Working with required cleaning products
  • Shifts of up to 8 hours per day, plus periodic additional overtime hours

Details

  • Hourly non tipped position
  • Compensation based on experience
  • Hours variable, including nights and weekends and holidays, as well as situational/crisis availability
  • Position beginning in March

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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