Job Overview

Rate per hour: $15-$17
About Us:
Crab Cab started as a 5-star food truck in 2013, and today we continue our legacy of serving up the freshest, most delicious crab cakes, soups, and seafood. We pride ourselves on offering a warm, family-friendly dining experience where each guest feels like they’ve come home. We’re seeking servers who are passionate about hospitality and delivering exceptional guest experiences.

Job Summary:
As a Service Assistant at Crab Cab, your role is flexible, and you may be assigned as a Busser, Food Runner, or Barback depending on the needs of the shift. You will play an essential part in supporting the front-of-house team by ensuring timely service, maintaining a clean and organized dining area, and providing general assistance to bartenders and servers.

Core Responsibilities:

  • Bussing Tables: Clear and reset tables quickly and efficiently for the next guests.
  • Running Food: Deliver food from the kitchen to the correct table with accuracy and presentation in mind.
  • Barback Duties: Restock ice, glassware, and bar supplies. Assist bartenders in maintaining a clean and organized bar.
  • Assist servers and bartenders with tasks such as serving water, refilling drinks, and responding to guest requests.
  • Prepare and restock essentials such as napkins, straws, and utensils during opening and closing shifts.
  • Provide excellent customer service by engaging with guests, responding to their questions, and ensuring a positive dining experience.

Requirements:

  • Prior experience in customer service or restaurant roles (Busser, Food Runner, or Barback) is preferred but not required.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong communication skills and a friendly, team-oriented attitude.
  • Ability to carry trays, lift supplies, and stand/walk for extended periods during shifts.
  • Must be available to work evenings, weekends, and holidays, especially during peak hours.

Guest Relations:

  • Welcome guests warmly, assisting with any requests or questions during their visit.
  • Maintain a clean dining area by clearing tables and refilling items throughout the shift.
  • Engage with guests and provide a positive farewell as they leave, ensuring they had a great experience.

Teamwork and Communication:

  • Work collaboratively with servers, bartenders, and management to ensure smooth service.
  • Communicate clearly and professionally with both guests and team members.

Physical Requirements:

  • Ability to lift and carry up to 25 pounds regularly, and up to 50 pounds with assistance.
  • Stand or walk for extended periods throughout the shift.
  • Ability to bend, twist, and move as needed to complete tasks (e.g., clearing tables, restocking supplies).

Why Join Crab Cab?

  • Flexible role with opportunities to work as a Busser, Food Runner, or Barback based on shift needs.
  • A supportive, team-oriented environment.
  • Competitive pay + tips.
  • Opportunities for career growth and cross-training.
  • Employee discounts on food.
Apply Now