Job Overview

Job description:
As our Assistant Manager, you assist in protectig the realm. Fire Street Pizza is unique, special, disruptive and together we must project and protect those attributes and continue to build on a solid foundation of hospitality and passion for great food and beverage.Our best and brightest have a perfectionism for their work with a love for creating memorable guest experiences.
But there are a few skills you should have from the get-go:
· Positive attitude and passion for making people smile, and truly enjoy their experience
· Value for high quality food and beverage, and appreciation for the technique associated with production
· Sense of adventure and engaging energy
· Ability to communicate effectively with team members, both BOH and FOH, Management, and Community
· Passionate, engaged, energetic, entrepreneurial spirit with high critical thinking skills
SUMMARY
The Assistant Manager is responsible for planning and managing the daily operations of our restaurant, including scheduling, product preparation and delivery, customer relations, inventory management, receiving, restaurant maintenance and repair, maintain high standards of food, service, health and safety, ensure the efficient business performance of the restaurant and the optimal utilization of staff and resources. The Assistant Manager reports to the GM.
ESSENTIAL FUNCTIONS
Primary responsibilities include:
-Food execution & safety
-Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
-Oversee preparation & execution of food and beverage items with attention to recipes, presentation & food portions, preparation quantities to minimize waste.
-Responsible for ensuring consistent high quality of food preparation and service.
-Maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
-Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.
-Must be ServSafe Manager certified.
-Will uphold all ServSafe guidelines.
Guest service
-Interact with customers & ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
-Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.
Operational responsibilities
-Determine and execute operating improvements
-Ensure that proper security procedures are in place to protect employees,guests and company assets.
-Ensure a safe working and guest environment to reduce the risk of injury and accidents. -Completes accident reports promptly in the event that a guest or employee is injured.
-Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
-Investigate and resolve complaints concerning food quality and service.
-Ensures that the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance.
-Develop / keep records of health and safety practices.
-Ensures partnership/involvement in marketing programs.
-Maintain on-site business records
Personnel
-Staff scheduling & strategically placing the right players in the best positions.
-Provide leadership to employees regarding operational and procedural issues.
-Controls day-to-day operations by scheduling, ordering, and developing the restaurant team members.
-Coordinate restaurant operations during each shift - Daily shift meetings to keep on course.
-Execute all paperwork associated with Assistant Manager position.
-Conduct orientation, explain the Fire Street philosophy, and oversee the onboarding & training of new employees. Lead by example. Coach staff to think critically.
-Maintain an accurate and up-to-date plan of restaurant staffing needs and curate employee records. Prepare schedules and ensure that the restaurant is staffed for all shifts.
Maintains a favorable working relationship with all company employees/owners to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.
Management
Think strategically, improve time management for everyone.
Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Fire Street policies and procedures.
QUALIFICATIONS
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, financial data, planing & forecasting, administrative procedures, recordkeeping, and preparation of reports.
Experience in Supervising experience in a food service or retail environment is required.
Proven track record of leadership and managerial skills while providing exceptional customer service is required.
Must possess a valid drivers license.
Must be eligible to work in the United States.
Must agree to background check.
PERSONAL REQUIREMENTS
Positive attitude and passion for making people smile, and truly enjoy their experience.
Value for high quality food and beverage and appreciation for the technique associated with production.
Sense of adventure, urgency and engaging energy.
Professional maturity: The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
Responsibility: The ability to meet commitments made to yourself and others, keeping the promises you make, and acknowledging and accepting the choices you have made, the actions you have taken, and the results they have led to.
Ability to communicate effectively with team members, both BOH and FOH, Management, and Community.
Passionate, engaged, energetic, stress-tolerant & entrepreneurial spirit with high critical thinking skills.
Pleasant, polite manner and a neat and clean appearance.
Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems and retain a positive mental attitude at all times.
Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.
Ability to determine applicability of experience and qualifications of job applicants.
Language ability:
-This position requires excellent written, verbal and group communication skills. This position also requires the ability to read, analyze, create and interpret general business memos and documents.
-Must possess good communication skills for dealing with diverse staff.
Reasoning ability:
-This position requires strong problem solving and decision making skills, critical/creative analytical thinking and the ability to be flexible and adapt in any situation.
Computer Skills:
-Good computer skills required. Must be proficient with the use of PC / OIS based equipment, maintenance and repair, networking, video/security, internet and be able to utilize computerized business tools such as email, staffing/scheduling management systems, payroll & time tracking systems, order management and financial software. Must be proficient in Word, Excel,Google Docs, POS, Inventory.
Physical:
-This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required. Finger dexterity may be required for cash register use. There will be constant exposure to hot equipment and Texas weather throughout the work day.
CERTIFICATE/LICENSES
Food Manager Certificate required
TABC Certification required
WORKING CONDITIONS

  • Hours may vary if manager must fill in for his/her employees or if emergencies rise (typical work week =33-35 hours per wk).
  • Ability to perform all functions at the restaurant level, including delivery when needed.
  • Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 50 pounds, and repetitive hand and wrist motion.
  • Work with hot, cold, and hazardous equipment as well as operate phones, computers, fax machines, copiers, and other office equipment.
  • There will be constant exposure to hot equipment and Texas weather throughout the work day.
    COMPENSATION (DOE):
  • First 90 days -$12.50 hour/ base + tip split ( +$5-$7.25/ph ) = $17.50-$19.75
  • After 90 day period $13.50 base + tip split ( +$5-$7.25/ph ) = $18.50-$20.75
  • Flexible hours
  • Paid time off
  • Paid Training
  • Employee discounts
  • D2P Health Benefits
  • Fun, Safe & Energetic environment!
    *** HOW TO APPLY ***
    Please provide your:
  1. CV/Resume with Work history
  2. A cover letter
  3. and 2 professional references (Name, Phone & email) from your work history
    with your application to move forward with the evaluation process.
    *** PLEASE NOTE - ONLY CANDIDATES WHO PROVIDE THE INFO ABOVE WILL BE CONSIDERED ***
    Job Type: Full-time
    Benefits:
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Paid training

Work Location: In person

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